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Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.
Data about how and when users visit this site and what browsers they use is stored in our logs. We use this data to improve our service and the performance of this website. Traffic data is not combined with any personal details or contact information.
There are areas of this web site where you may be asked to enter personal information or contact details into an interactive form to help us carry out a service request. We have a duty to store this information securely. Contact information will not be used for any direct marketing or surveys, and is at no time shared with any third parties.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We may collect information from you when you register on our site, subscribe to a newsletter, fill out a form, use live chat or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes. If you use a contact form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off it won’t affect your user experience.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We do not include or offer third-party products or services on our website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Some of our email communications are administered through MailChimp, and we may store some of your Personal Data – including your name, email address and contact preferences – on a MailChimp server.
MailChimp is a U.S. based company and is certified under the EU-US Privacy Shield framework. For more information, see MailChimp Privacy Policy.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. We have implemented Remarketing with Google and Demographics and Interests Reporting. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Users can visit our site anonymously. You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change your personal information by emailing us. We will notify you via email within 7 business days should a data breach occur.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
We do not allow third-party behavioral tracking.
We do not specifically market to children under the age of 13 years old.
Enjoy a true year-round resort experience at The Rockwood Hotel and Spa in winter; ski-in ski-out convenience in winter, world-class golf and outdoor activities in summer.
